01 Do I have to get on a call?
No. You can request the audit, grant access and receive the report without speaking to us. If you would rather talk first, a call is free — but it is never a step you have to take.
02 How do I pay?
By bank transfer. As soon as you send the request, we email the payment details and a reference: ACH or wire in US dollars, or a local transfer from the UK, Europe and several other countries. Work starts once the payment arrives, usually within a day or two.
03 What if you find nothing?
If the report contains no material finding — nothing that would expose data, lose money, break a deployment or block a store submission — we refund the fee in full and you keep the report.
04 Will you test my live app?
Only with your written permission, given in the testing authorization you sign before we begin. Anything that would write data is reproduced on a local or staging copy, never against production.
05 Is my code safe with you?
Access is read-only and revoked when the report is delivered. An NDA and a data processing agreement are available and signed before any access is granted. We never ask for customer data to do an audit.
06 Can you work on an app built with Lovable, Bolt, Replit or Cursor?
Yes. Those four plus v0 and Base44 are most of what we see, and the backends behind them are usually Supabase, Firebase, Neon or plain Postgres. Some platforms make parts of the stack unreachable — typically the server layer — and where that is the case the audit says which findings cannot be fixed without moving off, and what moving would involve.
07 What access do you need, and when?
Read-only for the audit — your repository plus viewer access to hosting and the database. No production credentials and no customer data. Write access is requested only when a sprint starts and is revoked the day it ends. If a finding needs confirming with a live request, we ask for written permission first and anything that writes data is reproduced on a local or staging copy.
08 How long does it take?
The audit is two business days from the moment access works. A sprint is one to two weeks depending on what the audit found. The largest single factor is whether tenant isolation has to be retrofitted, because that touches every query rather than a handful of files.